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Q49. The official CIW Web site has an IP address of 72.44.192.233. Which technology allows Web users to enter the URL www.ClWcert/u/ecl,com in the browser address bar to access the site, instead of having to remember and enter the IP address? 

A. SSL 

B. DNS 

C. HTTP 

D. NNTP 

Answer: B 


Q50. You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action? 

A. Continue to send text messages to the customer hoping to smooth things over until you can call him on the phone after your meeting. 

B. Request that the customer send his complaints by e-mail,  knowing that any inappropriate communication will be well documented. 

C. Do not respond to the customer. 

D. Skip the meeting and call the customer. 

Answer: B 


Q51. Web pages structured with which tag will fail W3C validation tests, no matter what standard is used? 

A. <d iv> 

B. <table> 

C. <header> 

D. <aside> 

Answer: B 


Q52. You are the technology coordinator for a small multi-national corporation with offices in Los Angeles, New York, Tokyo and London. You have been asked to coordinate a live and interactive meeting that will allow executives from each of the offices to meet virtually and share presentations. What is the best way to achieve this desired goal? 

A. Podcast 

B. Webcast 

C. Conference call 

D. Web conference 

Answer: D 


Q53. One of your co-workers calls you to ask if you sent her an e-mail message with an attachment. You recall that you sent several c-mails with attachments earlier that day. Which of the following is your best response to this question? 

A. Ask your co-worker to open the attachment and describe the contents. 

B. Ask your co-worker to read the e-mail message including the full name of the attachment and its extension. 

C. Ask your co-worker to forward the e-mail to you so you can open the attachment and check it. 

D. Ask your co-worker to forward the e-mail to your company’s management. 

Answer: B 


Q54. As a project manager, you have to balance three elements that compose the project triangle. Suppose your customer requests that you add some new requirements to the project when you are halfway through. If you agree to this request, how would it affect other aspects of the project? 

A. Project scope will decrease. 

B. Cost of the project will increase. 

C. Cost of the project will decrease. 

D. Time to complete project will be reduced. 

Answer: B 


Q55. Since the advent of HTML5, which choice accurately describes a difference between a mobile app and a mobile Web site? 

A. A mobile Web site is faster because it uses the mobile phone’s default browser. 

B. A mobile app is faster because it does not necessarily use the browser. 

C. A mobile Web site cannot create an immersive experience for users. 

D. A mobile app can be used on any operating system. 

Answer: B 


Q56. Lisa is traveling on company business. She has a company-issued smartphone with 4G access. Her hotel does not provide Internet access. What advantage does 4G provide to help her access the Internet? 

A. She can use a 4G mobile hotspot device with her phone to connect her laptop to Wi-Fi. 

B. She can use the 4G phone to establish a VPN connection into the company network. 

C. She can use the 4G phone to call and locate a public location that provides free Wi-Fl. 

D. She can use her 4G phone’s GPS to identify another hotel that provides in-room Internet access. 

Answer: A