The Improved Guide To 220-1102 Testing Bible

NEW QUESTION 1
Once weekly a user needs Linux to run a specific open-source application that is not available for the currently installed Windows platform. The user has limited bandwidth throughout the day. Which of the following solutions would be the MOST efficient, allowing for parallel execution of the Linux application and Windows applications?

• A. Install and run Linux and the required application in a PaaS cloud environment
• B. Install and run Linux and the required application as a virtual machine installed under the Windows OS
• C. Use a swappable drive bay for the boot drive and install each OS with applications on its own drive Swap the drives as needed
• D. Set up a dual boot system by selecting the option to install Linux alongside Windows

Answer: B

NEW QUESTION 2
A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night.
Which of the following is the FIRST step in troubleshooting?

• A. Install alternate open-source software in place of the applications with issues
• B. Run both CPU and memory tests to ensure that all hardware functionality is normal
• C. Check for any installed patches and roll them back one at a time until the issue is resolved
• D. Reformat the hard drive, and then reinstall the newest Windows 10 release and all applications.

Answer: C

NEW QUESTION 3
A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?

• A. .deb
• B. .vbs
• C. .exe
• D. .app

Answer: D

NEW QUESTION 4
Which of the following Wi-Fi protocols is the MOST secure?

• A. WPA3
• B. WPA-AES
• C. WEP
• D. WPA-TKIP

Answer: A

NEW QUESTION 5
An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?

• A. Encrypt the files.
• B. Clone any impacted hard drives.
• C. Contact the cyber insurance company.
• D. Inform law enforcement.

Answer: B

NEW QUESTION 6
The Chief Executive Officer at a bark recently saw a news report about a high-profile cybercrime where a remote-access tool that the bank uses for support was also used in this crime. The report stated that attackers were able to brute force passwords to access systems. Which of the following would BEST limit the bark's risk? (Select TWO)

• A. Enable multifactor authentication for each support account
• B. Limit remote access to destinations inside the corporate network
• C. Block all support accounts from logging in from foreign countries
• D. Configure a replacement remote-access tool for support cases.
• E. Purchase a password manager for remote-access tool users
• F. Enforce account lockouts after five bad password attempts

Answer: AF

NEW QUESTION 7
A company is Issuing smartphones to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?

• A. Anti-malware.
• B. Remote wipe.
• C. Locator applications.
• D. Screen lock.

Answer: B

NEW QUESTION 8
A technician suspects a rootkit has been installed and needs to be removed.
Which of the following would BEST resolve the issue?

• A. Application updates
• B. Anti-malware software
• C. OS reinstallation
• D. File restore

Answer: C

NEW QUESTION 9
A user contacted the help desk to report pop-ups on a company workstation indicating the computer has been infected with 137 viruses and payment is needed to remove them. The user thought the company-provided antivirus software would prevent this issue. The help desk ticket states that the user only receives these messages when first opening the web browser. Which of the following steps would MOST likely resolve the issue? (Select TWO)

• A. Scan the computer with the company-provided antivirus software
• B. Install a new hard drive and clone the user's drive to it
• C. Deploy an ad-blocking extension to the browser.
• D. Uninstall the company-provided antivirus software
• E. Click the link in the messages to pay for virus removal
• F. Perform a reset on the user's web browser

Answer: CF

NEW QUESTION 10
Someone who is fraudulently claiming to be from a reputable bank calls a company employee.
Which of the following describes this incident?
A . Pretexting
B . Spoofing
C . Vishing
D . Scareware

• A.

Answer: C

NEW QUESTION 11
A user enabled a mobile device's screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device. Which of the following features BEST addresses the user's concern?

• A. Remote wipe
• B. Anti-maIware
• C. Device encryption
• D. Failed login restrictions

Answer: A

NEW QUESTION 12
A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop. Which of the following should the technician MOST likely have done to prevent damage?

• A. Removed all jewelry
• B. Completed an inventory of tools before use
• C. Practiced electrical fire safety
• D. Connected a proper ESD strap

Answer: A

NEW QUESTION 13
A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?

• A. Services
• B. Processes
• C. Performance
• D. Startup

Answer: A

NEW QUESTION 14
When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?

• A. Have the user provide a callback phone number to be added to the ticket
• B. Assign the ticket to the department's power user
• C. Register the ticket with a unique user identifier
• D. Provide the user with a unique ticket number that can be referenced on subsequent calls.

Answer: D

NEW QUESTION 15
An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software’s cloud server.
Which of the following is MOST likely to be of concern to the IT manager?

• A. All updated software must be tested with alt system types and accessories
• B. Extra technician hours must be budgeted during installation of updates
• C. Network utilization will be significantly increased due to the size of CAD files
• D. Large update and installation files will overload the local hard drives.

Answer: C

NEW QUESTION 16
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