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2021 Nov 220-901 test
Q101. Joe, a user, has installed a new monitor on an existing system. Joe calls a support technician and reports that everything on the new display is fuzzy. Which of the following describes what needs to be changed to correct this issue?
A. The display resolution needs to match the native resolution.
B. The old graphics card does not support the new monitor.
C. The new monitor cable needs to have aluminum cores installed.
D. The new monitor requires updated drivers to be installed.
Answer: A
Q102. A new company is thinking of upgrading its media workstation in the conference room. The computer will be predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which of the following BEST satisfies the needs of the company?
A. High-end video, high-end audio, multicore processor
B. Minimum RAM required, network connectivity, high-end cooling
C. Media streaming, file sharing, gigabit NIC, dual monitors, TV tuner
D. Network connectivity, TV tuner, surround sound audio, dual monitors
Answer: A
Q103. A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?
A. Denatured alcohol
B. Toner vacuum
C. Compressed air
D. Moist towel
Answer:: B
Q104. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?
A. 802.11a
B. 802.11ac
C. 802.11g
D. 802.11n
Answer: B
Q105. A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?
A. Reset printer IP address.
B. Change color toner cartridge.
C. Check grayscale setting.
D. Reinstall printer driver.
Answer: C
Up to date 220-901 study guide:
Q106. Which of the following ports is used when accessing a website with SSL encryption?
A. 22
B. 80
C. 110
D. 443
Answer: D
Q107. A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?
A. IR
B. NFC
C. Hotspot
D. Lightning
Answer: C
Q108. A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?
A. Fast Boot
B. UEFI Admin Password
C. Secure Boot
D. Legacy Boot
Answer: C
Q109. Which of the following connections are typically on the external PC chassis? (Select TWO).
A. AGP
B. SAS
C. IEEE1394
D. eSATA
E. IDE
Answer: C,D
Q110. A user attempts to turn on a computer and receives no response. The user calls the technician to report the computer is not booting and a faint smell of something burning. Which of the following tools will BEST help to identify the issue?
A. ESD strap
B. PSU tester
C. Cable tester
D. Loopback plug
Answer: B