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2021 Jan 220-902 dumps
Q51. An end user needs to completely re-install Windows 7 on a home computer but it did not come with any OS discs. How would a technician accomplish this?
A. Recovery partition
B. Primary partition
C. System restore
D. System refresh
Answer: A
Q52. CORRECT TEXT
You need to configure your mobile device to send and receive electronic messages from your company. Your mobile device must be able to truly synchronize the message state with your desktop so that when a message is read on your desktop it is marked as read on your mobile device These are the proper parameters:
Email address tech@techies com
Password P@SSwOrd
Pop techies com Port 110 Security. None
IMAP techies com Port 993 Security SSL
Smtp.techies.com Port 465 Security: TLS
Company SSID Techies
Security WPA2
Passphrase P@SSwOrd
SSID is not broadcasted
Instructions You are not authorized to use the Company's WLAN The outgoing server does not require login credentials When you have completed the simulation, please select the done button to submit your answer.
Answer: Please review explanation for detailed answer.
Q53. A technician gets a call from a customer stating that their computer will not boot. They are getting the following error “invalid system disk”. Which of the following should the technician check FIRST?
A. Verify the operating system is installed correctly.
B. Verify that all removable drives are empty.
C. Verify Boot.ini is on the hard drive.
D. Verify the computer will boot into safe mode.
Answer: B
Q54. When using Microsoft Windows 8.1 Operating System, which of the following features allows scripts and snippets to run?
A. One Drive
B. XP Mode
C. Power Shell
D. Windows Firewall
Answer: C
Q55. Which of the following is a security threat that disguises itself as legitimate software?
A. Trojan
B. Worm
C. Virus
D. Spyware
Answer: A
Rebirth 220-902 testing engine:
Q56. The customer reports their PC freezes up everyday around the same time. Which of the following utilities would be BEST to check for any error codes?
A. Windows Updates
B. Task Scheduler
C. Event Viewer
D. Performance Monitor
Answer: C
Q57. A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms malware exists and starts the process of removing the malware. Which of the
following is the FIRST step he should take in removing the malware?
A. Disable antivirus
B. Disable system restore
C. Enable hard drive encryption
D. Format the hard drive
Answer: B
Q58. A technician has imported a .dll to fix a missing .dll issue on a PC. The application still does not run correctly and is reporting that the .dll is missing. Which of the following tools would the technician use to complete the import of the .dll?
A. gpresult
B. msconfig
C. regedit
D. gpupdate
E. regsrv32
Answer: E
Q59. A technician is installing a wireless network and wants to limit the signal available outside the building. Which of the following would help accomplish this?
A. Place directional antennas
B. Use omni-directional antennas
C. Enable MAC filtering
D. Disable SSID broadcast
Answer: A
Q60. A customer calls the help desk to report an issue. The customer suggests that the problem is hardware related, but the technician knows from the description that this is not the case. Which of the following is the BEST course of action for the technician?
A. Follow the customer’s prescribed course of action.
B. Convince the customer to take a better course of action to resolve the issue.
C. Explain why the customer’s prescribed course of action is incorrect.
D. Acknowledge the customer’s input, but follow another course of action.
Answer: D