Exam Code: 3002 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: Avaya IP Office Platform Configuration and Maintenance Exam
Certification Provider: Avaya
Free Today! Guaranteed Training- Pass 3002 Exam.
Q9. When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the WiFi connection?
A. DHCP will redirect the registration.
B. The client must use the cellular network.
C. With the FQDN and port forwarding router the Internet DNS can work.
D. The Internet router/firewall will proxy the IP Office IP address.
Answer: B
Q10. A customer is experiencing clipping and drop outs when speaking with a deskphone at remote site in an SCN.
Which two methods could a technician use to help identify the cause of the problem? (Choose two.)
A. Watch QoS statistics in SSA.
B. Change the Mode from A-law to u-Law.
C. Compare calls to local and remote extensions.
D. Change codecs in the IP Office.
E. Use Monitor to observe Jitter and packet loss.
Answer: A,E
Q11. A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.
Which statement describes why the user cannot make the new features work?
A. The new Codecs are not supported.
B. The user is not configured as an agent.
C. The license is for Telephony Only.
D. The IP Office is only an Essential Edition.
Answer: C
Q12. Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)
A. The extension, user, and group numbering on each system must be unique.
B. The user and group names on each system must be unique.
C. Combo Cards are required in all systems.
D. The underlying network must be configured as a flat layer 2 subnet.
E. The total number of users within the Small Community Network must not exceed 250.
Answer: A,B
Q13. Which two values affect the size of a ContactStore server? (Choose two.)
A. The number of recordings
B. The number of voicemail channels
C. The number of incoming lines
D. The number of hunt groups
E. The number of concurrent users for search and replay function
Answer: A,E
Q14. What is used to send out alarm notifications to you?
A. SSA
B. SMTP
C. Syslog
D. System Monitor
Answer: C
Q15. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. Debug Manager on DTE port
B. Debug View with default filters
C. System Monitor with ISDN L3 filter options enabled
D. SSA Snapshot
Answer: C
Q16. Which call flow type has a web interface to retrieve information left by the caller?
A. Auto Attendant
B. Avaya Contact Recorder
C. Looped Announcement
D. Campaign
E. Voicemail Collect
Answer: E