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Q9. OTSPOT 

In the screenshot, click the icon of the preference pane where you configure your Mac to access mail provided by an Exchange server. 

Answer: 


Q10. A MacBook Pro with Retina display has an unknown firmware password. How can you reset the password? 

A. Turn off the MacBook Pro, open it and change the configuration of its physical memory modules, then close it and turn it on again. 

B. Start up the MacBook Pro from the Recovery Disk and choose Reset Firmware Password from the Utilities menu. 

C. In System Preferences, click Start Up Disk, authenticate with an administrator account password, and click Reset Firmware Password. 

D. Start up the MacBook Pro and click Enter Master Password at the login window, then enter the computer's master password and click Reset Firmware Password. 

E. Take the MacBook Pro to an Apple Retail Store or Apple Authorized Service Provider. 

Answer: E 


Q11. Review the screenshot, then answer the question below. 

You try to open an application called Dead End, but you get the alert shown above. You know the application comes from a trusted source. How can you open the Dead End application? 

A. Open Security & Privacy preferences, click the Gatekeeper tab, click the Add (+) button beneath the Authorized Applications list, and enter Dead End. 

B. Control-click the application, choose Open from the shortcut menu, then click Open in the dialog that appears. 

C. Option-click the application. 

D. Open Security & Privacy preferences, click the Gatekeeper tab, click the Add (+) button beneath the Developers list, and enter Houdini. 

Answer: B 


Q12. Review the screenshot then answer the question below. 

Using the interface shown in the screenshot, how can you make a Mac generate a random password? 

A. Click the Change Password button and choose Random from the New popup menu. 

B. Option-click in the "New password" field and choose Random from the New pop-up menu. 

C. Control-click in the "New password" field and choose Random from the New pop-up menu. 

D. Click the Key icon to open Password Assistant and choose Random from the Type pop-up menu. 

Answer: D 


Q13. OTSPOT 

In the screenshot, click the icon of the preference pane where you configure VPN. 

Answer: 


Q14. Where can Time Machine store backup files? 

A. DVD-R disc 

B. Internal startup volume 

C. External FireWire hard disk 

D. iCloud 

Answer: C 


Q15. Which step will prepare your computers to migrate documents from a Windows computer to a new Mac using Migration Assistant? 

A. Connecting both computers to the same network 

B. Starting up the Mac in target disk mode and connecting the computers with a USB cable 

C. Connecting an external hard drive to the Windows computer 

D. Connecting the Mac to the Windows computer with a USB cable 

Answer: A 


Q16. On a Mac, you're adding a Mail account that will access an Exchange server with Autodiscover enabled. What is the minimum information you must have to add the account? 

A. The Exchange email address 

B. The Exchange email address and password 

C. The Exchange email address and password, and the Exchange Server IP address or domain name 

D. The Exchange email address and password, the Exchange Server IP address or domain name, and the Exchange Server admin account name 

Answer: B