All About Free Experience-Cloud-Consultant Test Engine

NEW QUESTION 1
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

• A. Salesforce Authenticated Site
• B. Salesforce Unlimited
• C. Customer Community
• D. Platform Portal

Answer: C

NEW QUESTION 2
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers

• A. Access Experience Management
• B. Access Sharing Sets
• C. Manage Setup
• D. Manage Experiences

Answer: AD

NEW QUESTION 3
What are two ways a question can be escalated to a case? Choose 2 answers

• A. Manually by a moderator selecting ‘’Escalate to Case’’ in the Feed
• B. Manually by users commenting ‘’Escalate’’
• C. Automatically via Case Assignment Rules
• D. Automatically via process Builder by meeting specified criteria

Answer: AD

NEW QUESTION 4
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product.
The functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?

• A. Assign a single screen to multi-step flow and give the guest user access via page layout.
• B. Save the flow with the "System Context Without Sharing—Access All Data” option.
• C. Set the “Enable Lightning Flows for Guest User” toggle option to ON in Setup.
• D. Convert multi-step flow into individual flows and give the guest user access to each flow separately.

Answer: A

NEW QUESTION 5
Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics. Which two permissions must be enabled for site users in Setup to accomplish this?
Choose 2 answers

• A. Create Topics
• B. Assign Topics
• C. Tags Allowed
• D. Member Can Access Topics

Answer: AB

NEW QUESTION 6
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?

• A. Customer Service template does not allow downloading documents out-of-the-box.
• B. Customer Service template does not allow record pages for custom objects out-of-the-box.
• C. Customer Community Plus license does not allow access to custom objects.
• D. Customer Community Plus license allows only up to 2 million users per org.

Answer: D

NEW QUESTION 7
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator
Choose 2 answers

• A. Experience Cloud cannot be used for employee apps.
• B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
• C. Employee apps are only available in Unlimited Edition.
• D. Chatter posts related to a record will be available in the employee app as well as the main org.

Answer: CD

NEW QUESTION 8
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?

• A. All site users that require access to certain records for certain objects have the proper Sharing set.
• B. Any site users that require access to specific records have the proper Sharing Rule.
• C. All site users that require access to all records across all objects have the proper Sharing Set.
• D. All site users have the appropriate role assigned.

Answer: C

NEW QUESTION 9
What is a prerequisite for creating a user that has a Partner Community license?

• A. Select ‘’Enable as Partner’’ in the Experience Workspace.
• B. Ensure that the partner user has the ‘’ Enabled as partner’’ permission set.
• C. The ‘’Enable as Partner’’ action must be present on the Account page layout.
• D. The Enable as Partner’’ action must be present on the User page layout.

Answer: C

NEW QUESTION 10
In which two ways can Opportunities with a Community User be shared? Choose 2 answers Calculator

• A. Add a Partner Community profile to a Sharing Set and add Opportunities as an object in the Sharing Set.
• B. Add a Customer Community Plus profile to a Sharing Set and add Opportunities as an object in the Sharing Set.
• C. Create an owner-based sharing rule with a Customer Community User.
• D. Create a criteria-based sharing rule with a Partner Community role.

Answer: AD

NEW QUESTION 11
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?

• A. Click "Manage Partner User” on the Contact detail page, then click “Enable Customer User”.
• B. Click "Manage Partner User” on the Account detail page, then click “Enable Partner User”.
• C. Click "New" on the User Setup page in Lightning Experience.
• D. Click "Manage External User" on the Contact detail page, then click “Enable Partner User”.

Answer: D

NEW QUESTION 12
What accurately sequences the necessary steps to create a partner user from an enabled partner account?

• A. 1) Edit the user record to assign the correct role/profil
• B. ee2) View the partner account contac
• C. Single Book3) Select Manage External User.4) Select Enable Partner User.5) Save.
• D. 1) View the partner account contact.2) Select Manage External Use
• E. Multiple Books3) Select Enable Partner Account.4) Edit the user record to assign the correct role and profile.5) Save.
• F. 1) View the partner account contact.2) Select Manage External User.3) Select Enable Partner User.4) Edit the user record to assign the correct role/profile.5) Save.
• G. 1) Edit the user record to assign the correct role/profile.2) View the partner account contact.3) Select Manage External User.4) Select Enable Partner Account.5) Save.

Answer: C

NEW QUESTION 13
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers

• A. Assign a cloned standard site profile as the default for self-registration.
• B. Use a restrictive default profile to begin with.
• C. Create a separate profile for your self-service site and your partner portal.
• D. Assign the standard site profile as the default for self-registration.
• E. Use the same profile for your self-service site and your partner portal.

Answer: ABC

NEW QUESTION 14
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK’s self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

• A. Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.
• B. Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.
• C. Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.
• D. Create custom Apex handlers using login method from site class to sign in users from one community to the other.

Answer: C

NEW QUESTION 15
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users’ questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site? Choose 2 answers

• A. Public Site Connect
• B. Document Library Model (DLM)
• C. Guest user and public access settings
• D. Content Delivery Network

Answer: CD

NEW QUESTION 16
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

• A. Register the Experience Cloud site as an Identity Provider in SAML settings.
• B. Create a Visualforce page that receives and validates the SAML assertion.
• C. Use the site login URL as an endpoint where SAML assertion is made.
• D. Create a Connected App with custom attributes before configuring SAML settings.

Answer: C

NEW QUESTION 17
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals? Choose 2 answers

• A. Industry-specific Lightning Bolt solutions are available today but not template
• B. Pencil & Paper
• C. Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
• D. Industry-specific templates are available today but not Lightning Bolt solutions.
• E. Industry-specific templates as well as Lightning Bolt solutions are available today.

Answer: BD

NEW QUESTION 18
Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community. What are the two key features of experienceBundle?
Choose 2 answers

• A. ExperinceBundle allows us to programmatically edit any community but using Experience Builder.
• B. ExperienceBundle enables Creating experiencing across orgs.
• C. ExperimentBundle provides editable community metadata in a human-readable format.
• D. ExperienceBundle provides editable community metadata in a human-readable format.

Answer: AC

NEW QUESTION 19
No Moré Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users? Choose 3 answers

• A. Queues cannot be assigned as owners of records created by guest users.
• B. When possible, one should create and assign queues as owners of records created by quest users.
• C. Setting the default owner for records created by guests is an option in Experience Cloud sites.
• D. Default owner does not need Read/Write access to view the records created by guest users.
• E. Any active user in an org can be assigned as the default owner of records created by guest users.

Answer: BCE

NEW QUESTION 20
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues. Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an
Experiences site?
Choose 3 answers

• A. Create an FAQ Knowledge article.
• B. Deploy a chatbox to address common questions.
• C. Enable Chatter Questions to encourage peer-to-self-service
• D. Create a public ‘’announcement only’ group for moderators to address common questions.
• E. Create an FAQ rich text component on the Home page.

Answer: ABC

NEW QUESTION 21
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