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NEW QUESTION 1
Universal containers uses a legacy system to receive and handle Level 1 service requests, and Salesforce service Cloud for Level2 requests and above, Cases will be pushed from the legacy system to Service Cloud by a nightly batch process. Once the cases are closed in SF, the case needs to be updated in the legacy system as soon as possible.
How should the Technical Architect recommend that case status be updated in the legacy system?

  • A. Use Apex callout to send case status from Salesforce to the legacy system.
  • B. use Outbound messages to send status updates from Salesforce to the legacy system.
  • C. Use a middleware tool to pull case status from Salesforce and push to the legacy system at regular intervals.
  • D. Write an Apex web service returning case status, to be called from the legacy syste

Answer: B

NEW QUESTION 2
Universal Containers has a trigger on the Order object to update the parent Acount with the date and time of the last closed Opportunity. An integration that inserts orders for the high-volume customers is failing periodically, with no obvious pattern to the timing of failures.
What could be the cause of this issue ?

  • A. The trigger is failing Unit Tests that access the new data.
  • B. API limits being limited.
  • C. Data skew is causing record locking issues on the Oder Share object.
  • D. Record locking contention on the parent Accoun

Answer: D

NEW QUESTION 3
Universal Containers would like to ensure that the server and client-side app's identity is mutually authenticated for all integrations.
Which two of the integration patterns below support such authentication?

  • A. Apex callout to the client-side app with the callout payload encrypted with custom Apex code.
  • B. Outbound message received by client-side app that uses a Salesforce-provided client certificate.
  • C. Apex callout with the client-side app that provides Salesforce with a CA-signed client certificate.
  • D. Outbound message sent to a client-side app endpoint defined with a Per-User Named Credentia

Answer: BC

NEW QUESTION 4
Universal containers is building an integration from their employee portal to salesforce Chatter.They would like their employee portal to read and write to the Chatter API on behalf of the employee using the portal.
What is the correct way to authenticate to the chatter API to meet this requirement?

  • A. Use oAuth to authorize the portal to access the chatter API on behalf of the user.
  • B. Use oAuth Which will pass their portal credentials to the chatter API.
  • C. Use a chatter API integration user which authenticates to salesforce using oAuth.
  • D. Use a chatter API integration user which authenticatesto Salesforce using Enterprise WSDL login().

Answer: C

NEW QUESTION 5
What are two benefits an Integration Architect should consider when recommending web-to-lead? Choose 2 answers

  • A. Web-to-Lead requests have their own limits separate from other APIs.
  • B. Web-to-Lead is a simple way to capture responses to marketing landing pages.
  • C. Web-to-Lead can be utilized for Lead data migrations.
  • D. web-to-Lead can be used to de-duplicate leads during integration

Answer: AB

NEW QUESTION 6
Universal containers utilizes the REST API to update the multiple Salesforce objects in real time based upon changes from their ERP system. They recently started encountering API Limits and have consulted the Integration Architect on possible solutions.
What two possible strategies should the architect consider? Choose 2 answers

  • A. Migrate the integration to the partner WSDL to support 200 DML operations in a single API call.
  • B. Migrate the integration to the Bulk API which does not count towards the API limits.
  • C. Utilize the REST API batch URI to consolidate 100 DML operations into single API call.
  • D. Utilize workflow outbound messaging which does not count towards the API limits.

Answer: BC

NEW QUESTION 7
Universal Containers wishes to move data between 3 back office systems: ERP, financial and a legacy home-grown shipping system that will be replaced 3 months after integration is scheduled to be complete.
What integration pattern should an architect recommend to ensure minimal throwaway code?

  • A. point-to-point
  • B. Web Mashup
  • C. MiddleWare
  • D. Apex batch Processing

Answer: C

NEW QUESTION 8
Universal containers is building an integration between their instance of Salesforce and their business partner's fulfillment systems, the security officer would like to ensure that only the authorized data for each business partner is accessible across all interfaces.
How should the architect ensure this requirement is met?

  • A. provide each business partner a shared integration username/password with a specific role/profile provisioned to the appropriate data.
  • B. Provide each business partner their own username/password with a specific role/profile provisioned to the appropriate data.
  • C. Provide each business partner their own username/password with an Apex custom web service to filter the data appropriately.
  • D. Provide each business partner their own username/password with a shared integration profile provisioned to the appropriate data.

Answer: B

NEW QUESTION 9
Universal Containers (UC) would like to provide near real-time updates on their customer-facing external portal when a Sales Manager approves a new feature that is recommended by a customer.
UC has no middleware, and the portal exposes a REST API therefore, UC is considering a custom-built system process to handle the integration.
What is the recommended approach for the custom-built system process to retrieve updates in near real-time?

  • A. Leverage a related push topic that pushed information to the portal client.
  • B. Leverage a Streaming API client to subscribe to the related push topic.
  • C. Leverage Canvas to send information to the portal whenever an idea is voted on.
  • D. Leverage an outbound message to the portal whenever an idea is voted on the saved.

Answer: B

NEW QUESTION 10
Universal containers built an integration using the Bulk API to load records from a legacy system into Salesforce, Parallel option with batch size 1000 was used However, the batches often fail due to " Max CPU time exceeded"errors which could be resolved with a Similar batch size.
What are two risks involved with batch sizes that are too small? Choose 2 answers

  • A. Possibilityof hitting the daily limit for number of batches.
  • B. possibility of very long bulk job execution times
  • C. Possibility of failures due to record-locking errors.
  • D. Possibility of hitting the "Too many concurrent batches" limi

Answer: BC

NEW QUESTION 11
Universal Containers (UC) manages all of their customer information on the Sales Cloud. UC would like to view real-time order information from their ERP system, and also update the ERP system with service information from Salesforce that relates to the orders. UC's ERP system supports OData 4.0. Which two options are recommended to achieve the desired functionality?

  • A. Set up data replication for order and service data syncing.
  • B. Use an Apex callout to look up order information on the ERP system.
  • C. Use Salesforce connect for looking up order information from ERP.
  • D. Use Salesforce connect to write service data into UC's ERP syste

Answer: CD

NEW QUESTION 12
try Universal Containers is planning a data migration into Salesforce and must decide whether to use the Bulk API or the SOAP API.
Which three statements are true about the Bulk API and REST API?
Choose 3 answers

  • A. DML limits on Bulk are not governed on Salesforce servers.
  • B. The SOAP API provides jpb monitoring on the Salesforce setup menu.
  • C. The Bulk API allows multiple attachments to be leaded from within a single ZIP file.
  • D. The SOAP API avoids record locking contention on parent objects of Master-Details relationship.
  • E. The Bulk API may cause record locking contension on parent objects od Master-Details relationship.

Answer: CDE

NEW QUESTION 13
Universal Containers is planning to develop a native mobile app for their employees to interact with Salesforce.
Which two options should the Architect recommend?

  • A. Leverage Identity Product
  • B. Leverage SOAP API
  • C. Leverage Message Queue Product
  • D. Leverage REST API
  • E. Leverage Identity Product

Answer: D

NEW QUESTION 14
Universal Containers has a requirement to query all Account records within Salesforce that were updated in the last 24 hours and download those Accounts to their data warehouse on a nightly basis. They expect the volume of records to be between 500-1500 records per day.
What three techniques should an Architect consider ? Choose 3 answers

  • A. Leverage a time-based workflow action to trigger an account outbound message notification for all records updated within the last 24 hours.
  • B. Leverage the Enterprise WSDL getUpdated() operation to retrieve Account records updated within the last 24 hours.
  • C. Leverage the Salesforce Data Replication API getUpdated() operation to retrieve Accounts records updated within the last 24 hours.
  • D. Leverage a third party tool ETL with a dynamic changing SOQL to retrieve Accounts updated within the last 24 hours.
  • E. Leverage the REST API / sObjects / Account / updated URI to retrieve Accounts records updated within the last 24 hours.

Answer: BCD

NEW QUESTION 15
Universal containers(UC) leverages the standard opportunity and opportunity product objects to manage their orders in Salesforce. When a deal is closed, all opportunity information, including products and billing contacts, must be send to their ERP application for order fulfillment. As UC has an "express shipping" guarantee, leadership would like order information sent to ERP as quickly as possible after the deal is closed?
How should an Architect fulfill this requirement?

  • A. Write a nightly batch job to send customer information to ERP.
  • B. Write a visualforce page to send order information to ERP.
  • C. Write an opportunity trigger to send order information to ERP.
  • D. Write an outbound message to send order information to ER

Answer: C

NEW QUESTION 16
Universal Containers is hearing complaints from users that recently released changes arebreaking existing functionality.
What type of testing program should a Technical Architect implement to reduce or eliminate this
complaint?

  • A. Performance Testing
  • B. Unit Testing
  • C. Regression Testing
  • D. User Acceptance Testing

Answer: C

NEW QUESTION 17
Universal Containers (UC) sends Order data to an external ERP system via ESB. UC sends an outbound message on update or Order to ESB. Once ESB completes creating the Order in the backend ERP, it send back the Order with the Order Number from the ERP. During development, UC is experiencing an issue. When the Order is updated by ESB, it again fires a workflow rule that sends the outbound message again.
Which two recommended steps can be done to prevent this looping issue?

  • A. Write an Apex trigger to send an outbound message to ESB.
  • B. Update workflow rule conditions to exclude the ERP Order Number field update.
  • C. Update workflow rule conditions to exclude the Integration User.
  • D. Update the outbound message to exclude the Integration User.
  • E. Update workflow rule conditions to exclude the ERP Order Number field updat

Answer: C

NEW QUESTION 18
Universal Containers has a call center that would like to have a dashboard that updates in real time and shows information about phone calls that have been completed today (recorded in the Activity object). There are several teams in the call center, and each dashboard should only show calls from that team. An employee can start the board each morning, but after that no further user interaction should be needed.
What is a recommended pattern that would minimize implementation time?

  • A. Develop a Visaulforce page that uses the Steaming API.
  • B. Use Heroku to develop a dashboard page that uses the REST API.
  • C. Use native Salesforce dashboard functionality
  • D. Develop a Visualforce page that uses JavaScript Remotin

Answer: A

NEW QUESTION 19
UC leverages external MDM as the customer master. When an agent creates or updates an account in Salesforce, it must be created/updated in MDM before it is saved in Salesforce. Sales users should be allowed to navigate to other pages while the account record is saved.
What is the recommended approach?

  • A. Make an @future callout to MDM from a trigger with page refresh using Action region.
  • B. Make a continuation callout from VF page controller with page refresh using Action poller.
  • C. Make an asynchronous callout from VF page controller with page refresh using Action region.
  • D. Make a synchronous callout from VF page controller with page refresh using Action regio

Answer: B

NEW QUESTION 20
Universal containers merges with planetary shipping both companies use Salesforce for order
processing and they decide to consolidate for processes. universal containers has well-established
channels for receiving orders, so they decide to use Universal containers org for receiving and preprocessing of orders and Planetary Shipping's org for processing and fulfillment of orders.
What is the best way to integrate the business processes of the companies?

  • A. Use Apex callout to push orders from universal Containers to Planetary Shipping
  • B. Use salesforce-to-Salesforce integration between Universal containers and Planetary shipping
  • C. Use Outbound messages to send orders from Universal Containers to Planetary shipping.
  • D. Use a Middleware tool to pull orders from Universal Containers and push to Planetary Shippin

Answer: B

NEW QUESTION 21
Universal Containers (UC) stores inventory of products in one Salesforce org. UC wants regional and local branch offices who have their own Salesforce orgs to see the latest information about the product.
What is the recommended approach to provide data access?

  • A. Use Heroku Connect to provide access to products as external objects from other orgs.
  • B. Use Salesforce Connect with oData to provide access to products as external objects.
  • C. Use Apex HTTP Callouts to call Salesforce Rest APIs and provide access restrictions within the Apex class.
  • D. Use Cross-Org adapter for Salesforce Connect to provide access to products as external object

Answer: D

NEW QUESTION 22
Universal Containers sells its products online using a system built on Force.com sites. The orders are captures and processed in Salesforce. the company uses an external marketing system and would like to make use of the customer data captured in Salesforce.The marketing system has REST API that can be used to push data into it.
Which three options should a Technical Architect consider that do not require building custom web services on the marketing system?
Choose 3 answers

  • A. Write a custom Apex web service, Which will be called from the marketing system to retrieve customer data.
  • B. Use Apex callout to send customer data from Salesforce to the marketing system
  • C. Use a middleware tool to pull customer data from Salesforce and push it to the marketing system on adaily basis.
  • D. Build a custom java application using the Enterprise WSDL to pull data from Salesforce and push it to the marketing system.
  • E. Use outbound messages to send customer data from Salesforce to the marketing syste

Answer: ABE

NEW QUESTION 23
Universal Containers leverages Sales Cloud as their sales platform. For every opportunity, three backoffice
systems need to be updated online in parallel under a single transaction, Unit of Work. If an
update to one of the systems fails, a rollback is required for all successful updates in the transaction. Each system exposes different Services for the update and Call to the Services may take more than 10 seconds.
Which two options should an Integration Architect introduce to support this requirement?

  • A. Salesforce Outbound Messaging
  • B. Integration Middleware
  • C. Message-oriented Middleware
  • D. Salesforce Continuatio

Answer: AC

NEW QUESTION 24
Universal Containers has decided that they will be using the bulk API to migrate the existing data into Salesforce as they will be importing a total of 80 million records.
While planning for the data migration, what techniques should the Architect recommend to make sure the load go according to schedule?
Choose 2 answers

  • A. Pre-process data that the triggers and workflows can be deactivated.
  • B. Perform a test load using a full Sandbox prior to the Production load.
  • C. Perform loads over a weekend server resource availability.
  • D. Leverage several workstations, loading different objects simultaneousl

Answer: AB

NEW QUESTION 25
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