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2021 Jan MB0-001 book
Q91. Joe, a user, states that his email is no longer being delivered on his mobile device. Which of the following is MOST likely the issue?
A. A port is blocked on MDM servers
B. The device screen password is incorrect
C. The public app store password is incorrect
D. The email account password is locked out
Answer: D
Q92. In the troubleshooting process, which of the following steps help identify the problem? (Select TWO).
A. Provide additional training
B. Capture logs
C. Implement preventative measures
D. Document the findings and outcomes
E. Identify symptoms
Answer: B,E
Q93. Administrators receive a call saying Joe, a user, is not receiving email on his mobile device, although all other functions are normal. Which of the following are the MOST likely actions to perform to troubleshoot the problem? (Select TWO).
A. Ask if the device is powered on
B. Look into the MDM portal for device status and logs
C. Ask if Joe is located in a basement
D. Check for account status
E. Ping the device
Answer: B,D
Q94. A company does not wish to provide the WiFi network password to their employees. Which of the following is the BEST option to allow employees to connect to the company’s WiFi if devices are managed by MDM?
A. Have an administrator configure each employee’s mobile device
B. Push encrypted WiFi profile to mobile devices
C. Give MAC-based access to mobile devices
D. Give IMEI-based access to mobile devices
Answer: B
Q95. A potential security breach has occurred that requires a device policy change to mitigate the risk. The default policy sync interval is four hours. Which of the following should occur immediately?
A. Mobile administrator should manually push the changed policy to affected devices.
B. Mobile administrator should allow the policy change to occur at the regularly scheduled interval.
C. Mobile administrator should send a company-wide email alert.
D. Mobile administrator should quarantine any affected devices.
Answer: A
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Q96. An administrator receives a call from an executive who had been traveling. The executive informed the administrator that upon returning the service provider bill is much larger than expected. Which of the following MOST likely occurred?
A. Traffic shaping
B. Roaming
C. Latency
D. Content filtering
Answer: B
Q97. Which of the following are the MOST important benefits of grouping profiles? (Select TWO).
A. Monitor corporate versus personally owned devices
B. Improves monitoring of network security
C. Enable features tailored to job requirements
D. Enhances value of social media/collaboration
E. Reduces device costs through bulk rates
Answer: A,C
Q98. Ann, a user, is unable to login to the network from her mobile device. Which of the following is the FIRST step a help desk administrator should take to resolve this issue?
A. Wipe Ann’s device
B. Lock Ann’s device
C. Verify password was entered correctly
D. Reset Ann’s password
Answer: C
Q99. Which of the following is correct while designing/implementing mobility?
A. More wavelength is required in order to cover all the users in crowded areas
B. More mobile controllers and antennas are required in the crowded areas
C. More users require more applications to be loaded in the crowded areas
D. More frequencies are required in the crowded areas, one antenna is adequate
Answer: B
Q100. A technician receives a trouble ticket that Joe, a wireless customer, cannot access his email. As part of the troubleshooting process, the technician gathered information and identified the symptoms. Which of the following is the NEXT logical step in troubleshooting?
A. Test the theory
B. Document findings and outcomes
C. Establish a theory to determine the cause
D. Implement the solution
Answer: C