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NEW QUESTION 1
You are the administrator for an organization that uses Microsoft Dynamics 365.
Your users are accessing Microsoft Dynamics 365 by using the app for both phones and tablets, and your forms are optimized for each.
What are your options when customizing forms for the different devices?
- A. Fields, Sections, Tabs, and Sub-grids on a form can be disabled for phones but not for tablets.
- B. Fields and Sub-grids, but not Sections and Tabs, can be disabled for phones and tablets.
- C. Fields and Sub-grids, but not Sections and Tabs, can be disabled for phones but not for tablets.
- D. Field
- E. Sections, Tabs, and Sub-grids on a form can be disabled for phones and tablets.
Answer: D
NEW QUESTION 2
Which three options are available for configuring Microsoft Dynamics 365 to work with Microsoft Exchange for sending outgoing emails? Each correct answer presents a complete solution.
- A. folder-level tracking
- B. Microsoft Dynamics 365 for Outlook
- C. server-side synchronization
- D. Email Router
- E. forward mailbox
Answer: BCD
Explanation: https://www.microsoft.com/en-us/dynamics/crm-customer-center/system-settings-dialog-box-email-tab.aspx
NEW QUESTION 3
You are a system administrator for an organization that relies solely on an ISV solution for Microsoft Dynamics 365.
Your instances are scheduled to be updated.
What are two approaches for this update? Each correct answer presents part of the solution.
- A. Test the update in your sandbox environments prior to updating production.
- B. Contact your ISV provider, and follow their recommendation for this update.
- C. Update productio
- D. With an ISV solution, there is no need to go through a test process.
- E. Import the updated version of the ISV solution prior to the update of your instance.
Answer: AD
NEW QUESTION 4
You are a systems support specialist for your company.
A sales manager is currently using a Windows 10 laptop. The sales manager finds that Microsoft Dynamics 365 does not work as expected when using Firefox.
What are two ways the sales manager can retain full functionality? Each correct answer presents a complete solution.
- A. Instruct the user to use Microsoft Edge.
- B. Upgrade Firefox to the latest public release.
- C. Instruct the user to use Internet Explorer 10.
- D. Download and install Safari on the laptop.
Answer: AB
NEW QUESTION 5
You are a network services provider for a small sales organization.
The company has no on-premises database for its users and is a complete Bring your own Device (BYOD) environment
You need to create user accounts for the sales staff for Microsoft Dynamics 365. Where should you create these accounts?
- A. Active Directory Federated Services
- B. Microsoft Office 365 administrator portal.
- C. Microsoft Dynamics AX Enterprise Portal.
- D. Microsoft Dynamics 365 administrator portal.
Answer: B
NEW QUESTION 6
You are the administrator for an organization that uses Microsoft Dynamics 365, which users access through the apps for phones and tablets.
You are planning to introduce a new custom entity, which needs to be read-only on the app but editable when users access Microsoft Dynamics 365 online.
What should you do next?
- A. Enable the entity for mobile, and check the box for read-only in mobil
- B. In the security roles, give the users read and write access to the new entity.
- C. Enable the entity for mobil
- D. Modify the security roles so users have only read access to the new entity.
- E. In the security roles, give users privileges for Microsoft Dynamics 365 for mobile, and give them read access to the new entity.
- F. Enable the entity for mobile and a flag for read-only in mobil
- G. In the security roles, give the users read access to the new entity.
Answer: A
NEW QUESTION 7
You are a Microsoft Dynamics 365 system administrator.
You need to configure Microsoft Dynamics 365 and Microsoft Exchange Online to work together so that users can automatically track incoming email messages.
Which three steps should you perform? Each correct answer presents part of the solution.
- A. Configure mailboxes and approve email.
- B. Use correlation to track email conversations.
- C. Configure the email server profile.
- D. Configure appointments, contacts, and tasks on a Microsoft Dynamics 365 mailbox record.
- E. Configure incoming email to server-side synchronization or Email Router.
Answer: ABE
NEW QUESTION 8
You are the technology director for a large corporation that is preparing for a Microsoft Dynamics 365 implementation.
You are deciding which type of licensing to purchase. Your users will only be performing time and expense entry, and record updates.
What is the most cost-effective licensing model available for these users?
- A. Microsoft Dynamics 365 for Operations, Enterprise edition
- B. Enterprise Edition Plan 2
- C. Team Members Enterprise subscription
- D. Enterprise Edition Plan 1
Answer: D
NEW QUESTION 9
You are the system administrator at your organization.
You need to synchronize all customization and users from your production instance to your training instance.
What should you perform to accomplish this goal?
- A. a full copy
- B. a clone
- C. a switch
- D. a minimal copy
Answer: A
NEW QUESTION 10
You work for a large organization that uses Microsoft Dynamics 365.
The organization wants to allow users to install Microsoft Dynamics 365 for Outlook, but users do not have local administrator rights on their computers.
How should Microsoft Dynamics 365 for Outlook be installed for the users who need it?
- A. by using Microsoft System Center Configuration Manager
- B. by configuring a Group Policy on Active Directory
- C. by using the command line on each computer
- D. by using the download link in the Microsoft Dynamics 365 web application
Answer: B
NEW QUESTION 11
You are the technology director for your company.
You need to purchase a subscription to Microsoft Dynamics 365 for the sales staff. What are two possible ways to achieve this goal? Each correct answer presents a
complete solution.
- A. Purchase a Business License Premium subscription to Office 365.
- B. Purchase a Microsoft Dynamics 365 subscription
- C. Purchase a subscription through a Microsoft Partner.
- D. Purchase a Microsoft Dynamics 365 subscription through the Office 365 Admin Portal
Answer: BD
NEW QUESTION 12
You are a system administrator using Microsoft Dynamics 365.
You received an email informing you that you need to schedule the December 2021 update: however, you skipped the June 2021 update.
Which of the following is true?
- A. You can schedule the December 2021 update without scheduling the June 2021 update.
- B. You can skip both updates and schedule all to be completed when the June 2021 update is available.
- C. You must schedule the June 2021 update before you can schedule the December 2021 update.
- D. You can schedule both updates to be completed at the same time.
Answer: A
NEW QUESTION 13
You are the technology director for a company that is planning a Microsoft Dynamics 365 implementation. The com currently uses Microsoft Dynamics AX 2012.
You are researching which edition is best to purchase for the company. In which instance is the Enterprise edition required?
- A. The sales staff use desktop computers, as well as mobile devices.
- B. The sales staff need online / on-premises dual use rights.
- C. The sales staff use only a company-issued laptop to access Microsoft Dynamics 365.
- D. The company wants all of its applications to be cloud-based.
Answer: B
NEW QUESTION 14
You work in an organization that uses Microsoft Dynamics 365.
Users need to track emails in Microsoft Dynamics 365 when using a mobile device. Which approach should you recommend?
- A. Add the Microsoft Dynamics 365 App for Outlook, and instruct the users to install Microsoft Dynamics 365 for Phones.
- B. Add the Microsoft Dynamics 365 App for Outlook, and instruct the users to access Outlook by using the web application on their mobile devices.
- C. Install Microsoft Dynamics 365 for Outlook, and instruct the users on how to track email in Microsoft Dynamics 365.
- D. Install Microsoft Dynamics 365 for Outlook, and instruct the users on how to go offline.
Answer: A
NEW QUESTION 15
You are working in an organization that uses multiple Microsoft Dynamics 365 instances.
A large number of users have installed Microsoft Dynamics 365 for Outlook. The users connect to multiple instances from Outlook; however, they only want to synchronize with one particular instance. There is some confusion as to whether they are synchronizing with the correct instance.
Where should the users review, and possibly change, the synchronizing instance?
- A. in the Configuration Wizard for Microsoft Dynamics 365 for Outlook
- B. in Diagnostics for Microsoft Dynamics 365 for Outlook
- C. in Outlook, in CRM Settings on the File menu
- D. in Outlook, on the CRM tab
Answer: A
NEW QUESTION 16
You are the network manager for a company that wants to implement Microsoft Dynamics 365. Your users have Active Directory accounts. These accounts are stored on-premises. Management wants users to have a seamless login experience, using Single Sign-On (SSO). What should you do to accomplish this goal?
- A. Synchronize Active Directory with Microsoft Office 365.
- B. License all users for Microsoft Dynamics 365 in the Office 365 Admin Portal.
- C. Implement Active Directory Federation Services.
- D. Create accounts within the Microsoft Office 365 Admin Portal.
Answer: C
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