What Best Quality PRINCE2-Practitioner Practice Is

NEW QUESTION 1

Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Timing of risk management activities heading?

• A. During stage 4, the selected service provider will manage any risks to their Business Case and report these to the Project Manager on a weekly basis.
• B. The Project Board should hold monthly meetings to review project progress.
• C. When closing a project, the follow-on action recommendations should be updated with any risks relating to the realization of benefits after the outsourced services go live.
• D. Any new risks identified during product development should be reported to the Project Manager by the Team Manager when delivering the completed Work Package.
• E. When authorizing a stage, the Project Board will check that the exposure to risk is still acceptable.

Answer: BE

NEW QUESTION 2

Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of £2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
✑ 20% discount for all repeat customers - not cost-effective and very short term
✑ A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year
✑ A series of television and press advertisements· was too expensive
✑ A direct mail shot to all customers - benefit would be short term
✑ Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements should be recorded under the Expected benefits heading?

• A. Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months.
• B. It will be similar to calendars sent out in previous years
• C. The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders.
• D. The calendar will contain photos of both staff and company products.
• E. The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers.

Answer: AC

NEW QUESTION 3

Which of the following is not a factor to consider when determining the length of a stage?

• A. The amount of resources available h the short term
• B. How far ahead you can sensibly plan n detail
• C. The technical stages within the project
• D. The amount of risk associated with the project

Answer: A

NEW QUESTION 4

Extract from the Project Product Description (with errors)

Which 2 statements apply to the Customer's quality expectations section?

• A. Delete entry 16 because this should be shown on the Product Description for the photos.
• B. Delete entry 17 because this is beyond the scope of this project.
• C. Delete entry 18 because standards should NOT be shown here.
• D. Delete entry 19 because this should appear in the Product Description for the calendar and not the Project Product Description.
• E. Delete entry 20 because this is an expected benefit and should be recorded in the Business Case.

Answer: BE

NEW QUESTION 5

Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2. Work is to start at the beginning of week 2 (Stage 4).
3. The project will take two years to complete, at an estimated cost of £2.5m. Tolerances
4. None.
Constraints
5. MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6. Installation work must take place during MFH normal working hours. 7. +£10,000 / -£25,000.
Reporting arrangements
8. Highlight Report every Monday by 10.00 am.
9. The report must contain a summary of all products worked on during the previous week.
10. Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion
Which 2 statements apply to either the Extracts or references or Approval method sections?

• A. Delete entry 12 because this should be the Team Plan not the Stage Plan.
• B. A suitable entry for Extracts or references would be 'Product Descriptions are available from Project Support'.
• C. Move entry 13 to Reporting arrangements because this describes how completion will be advised to the
• D. Project Manager.
• E. Delete entry 13 because this is NOT a Project Assurance responsibility.
• F. Add 'The Project Manager is to be advised of completion of the Work Package by email'.

Answer: AB

NEW QUESTION 6

It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
Which product should show that the photos could be used for other promotional material for the company?

• A. Benefits Review Plan
• B. Lessons Log
• C. Exception Report
• D. End Project Report

Answer: D

NEW QUESTION 7

If Project tolerances were threatened, who needs to be notified?

• A. Project Board
• B. Project Manager
• C. Corporate or Programme Management
• D. Executive

Answer: C

NEW QUESTION 8

Which of the following statements best describes what a risk owner is?

• A. Best placed to keep an eye on the risk
• B. Carry out the response actions to a risk
• C. Responsible for management, monitoring and control of all aspects of a risk
• D. Reports to the project manager regularly on the status of a risk

Answer: C

NEW QUESTION 9

Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of £2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
✑ 20% discount for all repeat customers - not cost-effective and very short term
✑ A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year
✑ A series of television and press advertisements· was too expensive
✑ A direct mail shot to all customers - benefit would be short term
✑ Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements correctly define a Business Case risk which should be recorded under the Major risks heading?

• A. Operational costs will increase as a result of the recruitment campaign.
• B. The prepared calendar pack is to be delivered to the printers by the first week in December.
• C. If the calendar quality is poor customers will not use it, creating the reverse effect and reducing orders further.
• D. If any competitors launch a calendar at the same time this will reduce the impact of the MNO calendar and benefits will be reduced.
• E. Staff morale will improve as a result of the promotional calendar.

Answer: CD

NEW QUESTION 10
HOTSPOT
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)

Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).

Using the Product Summary and Product Breakdown Structure provided as additional Information for this question In the Scenario Booklet, answer the following question.
Column 1 is a list of some of the entries in the product breakdown structure. Determine whether each entry in Column 1 has been correctly shown in the product breakdown structure. Select from Column 2 the appropriate statement that correctly describes that entry. Each selection from Column 2 can be used once, more than once or not at all.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 11

Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.

Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Tools and techniques section?

• A. Delete entry 3 because the activities required to create the products should be documented in the relevant plan(s).
• B. Move entry 4 to Reporting because this describes a report on the performance of the Communication procedures used.
• C. Delete entry 5 because the customers are not within the scope of this project.

Answer: B

NEW QUESTION 12

Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.

Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
There is no Project Brief. How can there be a common understanding of the desired outcomes for the prepared calendar pack?

• A. The simple Project Initiation Documentation contains the Quality Management Strateg
• B. This contains details of the acceptance criteria for this project.
• C. The Project Brief should have been produced and approved before the project progressed into the initiation stage.
• D. The simple Project Initiation Documentation contains the project definition.

Answer: C

NEW QUESTION 13
HOTSPOT
The Calendar project was delivered as originally planned, and Is now preparing for planned closure.
Lines 1 to 6 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 14

Who is responsible for ensuring that the value-for-money solution is constantly reassessed?

• A. Business Assurance
• B. Senior User
• C. Corporate or Programme Management
• D. Reject Support

Answer: A

NEW QUESTION 15

Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under either the Records or Reporting headings?

• A. Project Support will maintain the Risk Register.
• B. The evaluated net effect of all risks will be updated at the end of each stage and included in the End Stage Report.
• C. The Change Authority will report monthly to the Project Manager on the status of the change budget.
• D. Risks that are likely to occur within the next two weeks should be recorded as imminent.
• E. A summary of risks will be maintained and included with the monthly Highlight Reports to the Project Board.

Answer: BC

NEW QUESTION 16

Which principle is central to the quality theme and provides explicit understanding of what the project will create?

• A. Manage by stages
• B. Focus on products
• C. Manage by exception
• D. Learn from experience

Answer: B

NEW QUESTION 17

Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Risk management procedure heading?

• A. When a new problem arises, a full impact analysis will be undertaken to assess the impact on the project' objectives and Business Case.
• B. Probability will be assessed against the scales defined in this Risk Management Strategy.
• C. Any risk which has an expected value of more than £1 k will NOT be registered.
• D. Every threat and opportunity identified must be clearly defined in terms of cause, event and effect.
• E. 'Reduce' Response actions which result in a lower impact and/or probability rating.

Answer: BD

NEW QUESTION 18
HOTSPOT
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
✑ Design for each month - correctly showing at public holidays and new company logo
✑ Selected photographs- 12 professionally-produced photographs, showing different
members of staff
✑ Selected paper and selected envelope - for printing and mailing the calendar
✑ Chosen label design - a competition to design a label will be held as part of this project
✑ List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
✑ Create the customer fast using information from the Accounts and Marketing departments
✑ Confirm compliance with the Data Protection Legislation
✑ Create a design for each month - this will be done by the internal creative team
✑ Select and appoint a professional photographer
✑ Gather photograph design ideas from previous project and agree photographic session schedule
✑ Prepare a production cost forecast
✑ Select paper and envelope.
Stage 3 will include the activities to:
✑ Produce and select tie professionally-taken photographs
✑ Hold the label design competition and choose the label design
✑ Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the
project management activities are estimated to be £20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +£6,000 / -£6,000. A change budget of £500 has been allocated but there is no risk budget.
Lines 1 to 6 in the table below consist of an assertion statement and a reason statement For each line identify the appropriate option, from options 1 to 6, that applies. Each option can be used once, more than once or not at all.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 19

Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of £2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
✑ 20% discount for all repeat customers - not cost-effective and very short term
✑ A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year
✑ A series of television and press advertisements· was too expensive
✑ A direct mail shot to all customers - benefit would be short term
✑ Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements should be recorded under the Business options heading?

• A. Produce a promotional calendar as a free Christmas gift to current and prospective customers.
• B. Use a professional photographer to create the photographs for the calendar.
• C. Create the photographs for the calendar internally.
• D. Outsource the creation of the calendar to a professional marketing company.
• E. Do nothing.

Answer: AE

NEW QUESTION 20

Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
According to PRINCE2, which statement about the Configuration Management Strategy for the Outsourcing project is correct?

• A. Every project needs a Configuration Management Strategy, even if the organization has existing configuration management standards, because every project has different circumstances.
• B. A separate Configuration Management Strategy will be required for each of the suppliers within this project because each will have a different way of managing and storing products.
• C. A Configuration Management Strategy is unnecessary for this project because the MFH document control process is documente
• D. It is acceptable simply to reference this in the Quality Management Strategy.

Answer: A

NEW QUESTION 21

Additional Information

Further information on some resources who could be involved in the project: Outcome Account Manager: He represents Outcome which is a recruitment agency that
provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed supplier assurance for this project?

• A. Retain because he has a professional facilities qualification and so is in a position to specify the needs of his division.
• B. Retain because he will be able to advise on many of the products that will enable outsourcing to happen, such as the 10-year outsourcing service contract.
• C. Retain because he is well-regarded within the Ministry because of the efficiencies, superb service and savings he has achieved in the Facilities Division.
• D. Add 'Outcome Account Manager' because he will advise on potential changes and their impact on the integrity of the project's products.
• E. Remove because he is involved with the project and is therefore NOT independent.

Answer: BD

NEW QUESTION 22

Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)

Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).

Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Planning assumptions section?

• A. No change to entry 8 because this cannot be confirmed until all of the label designs entries have been received and an assessment made.
• B. Move entry 8 to External dependencies because the label designs are created outside of the scope of the project.
• C. Delete entry 9 because the photo session schedule should have been approved as part of stage 2.
• D. Move entry 9 to External dependencies because the photo session schedule is created by the professional photographer.
• E. Delete entry 10 because the inclusion of different members from the Engineering team in each photo should be shown in the Product Description for the photos.

Answer: AE

NEW QUESTION 23

Additional Information Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the transferred facilities computer system?

• A. Must be subject to regular back-ups.
• B. Planned periods of shutdowns of the computer system must be kept to a minimum.
• C. No (zero) loss of system functionality.
• D. Back-up of data must be kept until the data is no longer needed.

Answer: C

NEW QUESTION 24

Which of the following activities is NOT an action of preparing for planned closure?

• A. Update the project plan with actual
• B. Update the Project Management Team
• C. Request a product status account
• D. Confirm project has delivered what is defined in Project Product Description

Answer: B

NEW QUESTION 25

When does Directing a Project begin?

• A. From the beginning of Starting up a Project
• B. From the beginning of Initiating a Project
• C. From the completion of Starting up a Project
• D. From the completion of Initiating a Project

Answer: C

NEW QUESTION 26
......