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Q1. Which of the following is used to help non-technical users collectively classify and find information on a site?
A. Tagging
B. A wiki
C. Web feed
D. Ajax
Answer: A
Q2. Cloud-computing enables mobile devices to provide users with access to a wide variety of applications and services. Which of the following is a disadvantage of mobile devices?
A. Mobile devices cannot accommodate Web browsing.
B. Mobile devices cannot easily be used for checking e-mail.
C. Mobile devices cannot access software hosted on remote servers.
D. Mobile devices cannot accommodate large database installations or applications.
Answer: D
Q3. On your Windows laptop, you store all your vacation photos and your entire digital music library. Concerned about data loss, you perform frequent backups. Your laptop has recently been stolen and you need to restore your files to a desktop computer. Which Windows tool would you use to recover and set up the saved copies of your files onto your desktop computer?
A. Backup and Restore
B. Backup Recovery
C. System Recovery
D. System Restore
Answer: A
Q4. Which of the following is a security threat commonly associated with cloud- based services?
A. Malware
B. Phishing
C. Hypervisor vulnerabilities
D. Operating system vulnerabilities
Answer: C
Q5. Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?
A. She can purchase a new server, then create and maintain the CRM in-house.
B. She can outsource all customer service so the company can focus on product development.
C. She can contract with a cloud service provider to host the CRM that her company’s employees can access.
D. She can hire a programmer to develop and maintain the CRM specific to her company’s needs, then have a service provider host the application.
Answer: C
Q6. You have just finished designing a Web site to support a charity organization’s fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?
A. Plan a Web conference using a service such as WebEx or GoToMeeting that supports screensharing and phone conferencing.
B. Plan a Webinar that reviews the layout of the site and request that board members submit their feedback by e-mail after the Webinar.
C. Create a PowerPoint slideshow that contains pictures of your Web site design and create a survey to gather the board members’ feedback.
D. Create an audio Webcast and distribute it to the board members over the Internet.
Answer: A
Q7. Aisha is coding a Web site using a GUI HTML editor. She wants to quickly check her code for errors and compliance with HTML standards as she works.
How can she best accomplish this?
A. Render and validate the code using http://validator.w3.org.
B. Render the code with a browser to see if it looks correct.
C. Validate the code using http://validator.w3.org.
D. Validate the code using the GUI Validator.
Answer: D
Q8. Gabby suspects that an attacker has gained control of her system. Which of the following is the most appropriate action for her to take?
A. Shut down the computer.
B. Enable strong encryption on all files on the hard disk.
C. Run anti-virus software on all disks associated with this system.
D. Unplug the computer network cable and/or disable the computer’s wireless NIC.
Answer: D