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Q9. A customer wants to copy a database that is 97GB in size for multiple uses. Which of the following format specifications should the customer use?

A. BD – RE DL

B. BDXL

C. BD – RE

D. BD-R

Answer: A


Q10. A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?

A. Poor paper quality

B. Incorrect paper size

C. Defective duplexer

D. Worn feed rollers

Answer: D


Q11. CORRECT TEXT

Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her configuration information. Additionally, Ann knows that her neighbors have wireless networks and wants to ensure that her network does not interfered with the other networks. Ann has provided you with the following information.

Wireless Name: Library

New Router Password: SecureSI

Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please select the Done button to submit.

Answer: 


Q12. Under normal circumstances, which of the following wireless standards provides the slowest transfer speed at 2.4GHz?

A. 802.11a 

B. 802.11b 

C. 802.11g 

D. 802.11n

Answer: B


Q13. A user has received an error message when connecting to the wireless network. The error indicates the IP address being used by the user’s system is already in use. A DHCP server is used on the network. After having the user disconnect from the wireless network, the technician is still able to ping the user’s IP address. Which of the following is MOST likely the cause?

A. The user has a statically assigned IP address in the DHCP server scope.

B. The system’s local firewall is blocking SYN/ACK traffic from the DHCP server.

C. The DHCP server’s scope has been exhausted and no additional IP addresses are available.

D. The user is also connected to the wired network with a LAN cable.

Answer: A


Q14. A technician replaces a failed hard drive with a brand new one. The technician boots from a PE CD and attempts to install a custom OS build deployed from the network. The hard drive is visible in the system’s BIOS. However, once in the preinstallation environment, the drive is not recognized in the imaging process and the process fails. Which of the following

is MOST likely the cause of failure?

A. The boot CD has failed and needs to be replaced.

B. The hard drive needs to have its configuration manually defined in the BIOS.

C. The PC’s power supply is not providing enough power to the new hard drive.

D. The hard drive has not been partitioned correctly.

Answer: D


Q15. A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?

A. Touchpad settings

B. Screen calibration

C. Incompatible software

D. Unsigned hardware

Answer: A


Q16. Which of the following types of device cable types are used to connect output devices such as printers and scanners?

A. Parallel

B. eSATA

C. IDE

D. PATA

Answer: A