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2021 Jan 220-902 question
Q71. An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?
A. Proper lighting
B. Paper levels
C. Physical obstructions
D. Printer share name
Answer: C
Q72. A technician is setting up automatic login to desktop for a non-domain Windows XP system. Which of the following administrative tools would accomplish this?
A. User Accounts
B. Network and Sharing Center
C. Task Manager
D. System Configuration
Answer: A
Q73. A technician is attempting to manually migrate a user’s profile from one Windows PC to another. Files in the user’s My Documents folder cannot be copied. Some files in question have green letters in the filenames. Which of the following file systems is causing this to occur?
A. exFAT
B. COMPRESSED
C. EFS
D. NTFS
Answer: C
Q74. A user is trying to access an application on their home machine from work. The user sets up port forwarding on their router but is still unable to connect to the application. Which of the following should be the user’s NEXT step in resolving this issue?
A. Configure Wake-on-LAN for the NIC on the Work PC.
B. Configure a firewall exception on the Home PC.
C. Switch the Work PC network from “Work” to “Home”.
D. Disable the Windows firewall on the Home PC.
Answer: B
Q75. A technician is using the troubleshooting theory to help resolve a problem that is occurring with a client’s machine. The technician has verified system functionally. Which of the following is the NEXT step in the troubleshooting theory?
A. Identify the problem
B. Establish a plan of action to resolve the problem
C. Test the theory to determine cause
D. Document findings, actions, and outcomes
Answer: D
Rebirth 220-902 exams:
Q76. Which of the following Windows utilities would MOST likely be used to identify system errors?
A. System Restore
B. Event Viewer
C. Security Center
D. Windows Defender
Answer: B
Q77. A recent data breach has revealed that compromised files contained employee photos, names, and addresses. This information is sensitive because it is considered to be:
A. a detriment to employer/employee relations.
B. personally identifiable information.
C. a violation of information access policies.
D. proof of employee corporate affiliation.
Answer: B
Q78. A customer with a PC has requested assistance setting up Windows 7 parental controls within the web browser. The customer would like to limit how much time a child can spend on a particular website. Which of the following tabs under Internet Options will allow the
user to create those settings?
A. Privacy
B. Advanced
C. Security
D. Content
Answer: D
Q79. A technician needs to quickly destroy data on several hard drives that are no longer wanted. Which of the following methods is MOST effective?
A. Physical destruction
B. Quick format
C. Low level format
D. Overwrite
Answer: A
Q80. After accidentally removing a hard drive from a server with three drives in a RAID 5 configuration, a technician notices the server locks up and shuts down. Which of the following can the technician do to quickly fix the problem?
A. Replace the RAID controller and boot.
B. Reinsert the drive and boot.
C. Plug the drive back in, the system will resume automatically.
D. Remove all drives and rebuild the array.
Answer: B