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2021 Nov 220-902 sample question

Q111. In preparation for an operating system upgrade, a technician is tasked with installing additional memory modules in a computer. Which of the following safety steps should be performed FIRST? 

A. Use safety goggles 

B. Remove jewelry 

C. Put on an ESD strap 

D. Disconnect power 

Answer: D 


Q112. A technician has just fixed a user’s PC and successfully removed a virus and malware from the machine. Which of the following is the LAST thing the technician should do? 

A. Educate the user regarding Internet browsing best practices 

B. Update the anti-malware software on the user’s PC 

C. Schedule scans and run updates 

D. Enable system restore and create restore point 

Answer: A 


Q113. A technician is configuring wireless for a home office. The customer wants to prevent others from accessing the wireless network. The customer has a small number of devices on the network and does not want to have to remember a complicated password. Which of the following should the technician recommend? 

A. Enable MAC filtering 

B. Disable SSID broadcast 

C. Assign static IP addresses 

D. Turn on content filtering 

Answer: A 


Q114. A technician is configuring a new Windows computer for a home office. Which of the following steps should the technician take to secure the workstation? (Select TWO). 

A. Rename default accounts 

B. Disable Windows Update 

C. Configure single sign-on 

D. Run gpupdate tool 

E. Disable guest account 

F. Disable Action Center pop-ups 

Answer: A,E 


Q115. A technician is configuring a SOHO router to ensure network computers can only use secured protocols on the Internet. Which of the following ports should be allowed? 

A. 143 

B. 23 

C. 443 

D. 3269 

E. 3389 

Answer: C 


Up to the minute 220-902 free question:

Q116. CORRECT TEXT 

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 

10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. 

Instructions: 

Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button to submit your answer. 

Answer: Review the explanation for all details: 


Q117. A technician is performing a clean install of Windows on a new hard drive from a factory DVD, but the computer does not recognize the optical disc. A “non-system disk or disk error” is observed. Which of the following should the technician do FIRST? 

A. Update the motherboard firmware 

B. Check the cables 

C. Replace the optical drive 

D. Check the BIOS setting 

Answer: D 


Q118. Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use? 

A. Disable DHCP and assign a static IP address to each network device physically connected to the network. 

B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices. 

C. Disable all switch ports when they are not utilized and enable them on an as needed basis. 

D. Place guest network jacks in public areas and all other jacks in secure areas as needed. 

Answer: C 


Q119. An engineer working with large detailed CAD files notices over time that the workstation is taking significantly longer to open files that used to launch quickly. Other applications work fine, and the engineer confirms all of the data has been backed up the night before. A technician determines that the workstation is about two years old. Which of the following would be the technician’s FIRST step in troubleshooting the problem? 

A. Run defrag on the hard drive 

B. Restore the CAD files from backup 

C. Replace the hard drive 

D. Remove and reinstall the CAD software 

Answer: A 


Q120. When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad: 

A. CMOS battery. 

B. video card. 

C. IDE cable. 

D. floppy cable. 

Answer: B