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2021 Nov 220-902 practice test
Q131. Joe, a user, returned yesterday from a trip where he utilized the GPS function of his mobile device. He now notices the battery is rapidly draining. Which of the following can Joe MOST likely do to resolve the issue without a loss of data?
A. Restart the mobile device.
B. Update the device’s firmware.
C. Uninstall the GPS-enabled app.
D. Readjust the location settings.
Answer: D
Q132. A user notices the social media apps are constantly updated with the user’s precise location. The user is worried about privacy and would like to keep this information from being broadcast online. Which of the following features should the user adjust in order to accomplish this?
A. Geotracking
B. Filtering
C. WiFi
D. Tethering
Answer: A
Q133. A user calls the helpdesk reporting that when accessing the company portal, it redirects to an unfamiliar website. Which of the following steps would the technician take to resolve this issue using best practices?
A. Identify symptoms, quarantine infected system, and create restore point.
B. Quarantine infected system, identify symptoms, and create restore point.
C. Identify symptoms, educate end user, and create restore point.
D. Create restore point, identify symptoms, and quarantine infected system.
Answer: A
Q134. A technician has just installed a video card in a PC. The video card is not working, although
it was working fine on the test bench. Which of the following Windows tools should the technician use to start troubleshooting the problem?
A. Task Manager
B. Device Manager
C. System Configuration
D. Computer Management
Answer: B
Q135. When removing the top case from a laptop, which of the following, besides hand tools, should a technician have on hand to assure correct disassembly and reassembly? (Select TWO).
A. A multimeter and a toner probe.
B. A large cloth to spread the screws and disassembled parts on.
C. A writing pad for documentation and a marker to label cables.
D. A manufacturer’s technical manual for the model of the laptop.
E. A container with separated areas to store different size screws.
Answer: D,E
Leading 220-902 free download:
Q136. Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?
A. Disable DHCP and assign a static IP address to each network device physically connected to the network.
B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices.
C. Disable all switch ports when they are not utilized and enable them on an as needed basis.
D. Place guest network jacks in public areas and all other jacks in secure areas as needed.
Answer: C
Q137. A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B. Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?
A. Turning down the radio power level
B. Enabling MAC filtering
C. Setting a high encryption level
D. Disabling the SSID broadcast
Answer: B
Q138. CORRECT TEXT
Two components of Genericwafe2.0 are causing performance issues on a Windows 7 PC One Genencware2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both components are no longer running upon reboot without making any other changes to the current system or without deleting registry keys or shortcuts.
Instructions: When you have completed the simulation, please select the done button to submit your answer.
Answer: Please review explanation for detailed answer.
Q139. A mobile phone has started to respond slowly and erratically. The user has done a soft
reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem?
A. Perform a force stop
B. Reset to factory default
C. Upgrade to a larger battery
D. Close running apps
Answer: B
Q140. A user in a corporate environment needs to have a laptop device repaired and takes the device to the appropriate technician. Which of the following should the technician offer to the user in order to maintain professionalism?
A. Ask to user to wait in the area while repairs are being made.
B. Offer a temporary loaner laptop for the user to work on.
C. Inform the user that it will be ready “sometime” and to come back later.
D. Ask the user to bring the laptop back when the department is less busy.
Answer: B