Most up-to-date 810-440 Exam Study Guides With New Update Exam Questions

Question No: 4

ich two options are characteristics of communities leadership styles? (Choose two.)

A. It involves of high level of communities.

B. A trained and qualifies team lead efforts.

C. The leader provides reward and incentives

D. The leader makes unilateral decisions.

E. The leader has minimal involvement.

Question No: 5

ich activity occurs in the loyalty phase of the customer relationship lifecycle?

A. Gain credibility with the customer to establish tem as an advocate.

B. Understand the customer and their critical needs.

C. Continue to effectively develop your relationship with the customer.

D. Establish yourself as a trusted advisor.

Question No: 6

ich two characteristics of customer relationship management are true? (Choose two.)

A. increasing customer spend on technology hardware and software

B. introducing technology solutions to the customer

C. building and maintaining rapport with relevant individuals

D. moving the customer toward positive decisions about investments and initiatives

E. enticing customer with deep discounts and promotions

Question No: 7

AG DROP

Refer to the exhibit.

Drag and drop the five phase of the customer joumey from the left into the correct order on the right.

Question No: 8

ich two options are characteristics of autocratic leadership styles? (Choose two.)

A. It is intended for team members who require close supervision.

B. The leader and team members set goals.

C. The leader motivates team members through visibility.

D. The leader makes unilateral decisions.

E. The leader has minimal involvement.

Question No: 9

ring which Cisco business architecture phase does information technology infrastructure library become relevant?

A. Develop and verify

B. Deploy and measure

C. Customer knowledge

D. Customer commit

E. Research and analyze

Question No: 10

ich benefit does the customer receive from a Cisco Business Architecture engagement?

A. It provides Cisco specific technology solutions.

B. It provides in-depth post-sales support.

C. It provides product updates proactively.

D. It provides help to solve business challenges.

Question No: 11

ich two options are characteristics of communities leadership styles? (Choose two.)

A. It involves of high level of communities.

B. A trained and qualifies team lead efforts.

C. The leader provides reward and incentives

D. The leader makes unilateral decisions.

E. The leader has minimal involvement.

Question No: 12

ich benefit does the Cisco Business Architecture approach provide?

A. It enables technology-focused discussions with customers.

B. It identifies new opportunities for business innovation

C. It enables the discussion of data center technologies with the customer.

D. It enhances post-sales technical support capabilities.

Question No: 13

ich option are frameworks, practices, or standards used to establish within a corporation?

A. Common language within the organization

B. Leadership and a common language within the organization.

C. Leadership within the organization.

D. Guaranteed success of architecture within the organization.