All About Vivid CSA Question

NEW QUESTION 1
Reports can be created from which different places in the platform? (Choose two.)

• A. List column heading
• B. Metrics module
• C. Statistics module
• D. View / Run module

Answer: AD

NEW QUESTION 2
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

• A. The CMDB contains data about tangible and intangible business assets
• B. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
• C. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
• D. The CMDB contains ITIL process data pertaining to configuration items

Answer: A

NEW QUESTION 3
What module in the Service Catalog application does an Administrator access to begin creating a new item?

• A. Maintain Categories
• B. Maintain Items
• C. Content Items
• D. Items

Answer: B

NEW QUESTION 4
Which application is used to change the number format per table?

• A. Number Maintenance
• B. System Maintenance
• C. Table Maintenance
• D. Record Maintenance

Answer: A

NEW QUESTION 5
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

• A. an action
• B. a spoke
• C. a connection
• D. an integration step

Answer: B

NEW QUESTION 6
A role is recorded in which table?

• A. Role[sys_user]
• B. Role[sys_user_profile]
• C. Role[sys_user_record]
• D. Role[sys_user_role]

Answer: A

NEW QUESTION 7
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?

• A. report
• B. flow
• C. event
• D. task

Answer: D

NEW QUESTION 8
What is generated from the Service Catalog once a user places an order for an item or service?

• A. A change request
• B. An Order Guide
• C. A request
• D. An SLA

Answer: C

NEW QUESTION 9
How is the Event Log different from the Event Registry?

• A. Event Log contains generated Events, the Event Registry is a table of Event definitions
• B. Event Log is formatted in the Log style, the Event Registry displays different fields
• C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
• D. Event Log is the same as the Event Registry

Answer: A

NEW QUESTION 10
What is the purpose of a Data Policy?

• A. Data Policies enforce security
• B. Data Policies standardize data in Update Sets
• C. Data Policies enforce data consistency
• D. Data Policies apply to lists to standard data

Answer: C

NEW QUESTION 11
Which of the following statements is true when a new table is created by extending another table?

• A. The new table archives the parent table and assumed its roles in the database
• B. The new table inherits all of the Business Rules, Client Scripts, and UI Policies of the parent table, but none of the existing fields
• C. The new table inherits all of the fields of the parent table and can also contain new fields unique to itself
• D. The new table inherits all of the fields, but does not inherit Access Control rules, Client Scripts, and UI Policies of the parent table

Answer: C

NEW QUESTION 12
Which one of the following statements is true about Column Context Menus?

• A. It displays actions such as creating quick reports, configuring the list, and exporting data
• B. It displays actions related to filtering options, assigning tags, and search
• C. It displays actions related to viewing and filtering the entire list
• D. It displays actions such as view form, view related task, and add relationship

Answer: A

NEW QUESTION 13
Which one of the following statements best describes the purpose of an Update Set?

• A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
• B. By default, an Update Set includes customizations, Business Rules, and homepages
• C. An Update Set is a group of customizations that is moved from Production to Development
• D. By default, the changes included in an Update Set are visible only in the instance to which they are applied

Answer: A

NEW QUESTION 14
What is a formatter? Select one of the following.

• A. A formatter allows you to configure applications on your instance
• B. A formatter is a form element used to display information that is not a field in the record
• C. A formatter allows you to populate fields automatically
• D. A formatter is a set of conditions applied to a table to help find and work with data

Answer: B

NEW QUESTION 15
The baseline Service Catalog homepage contains links to which of the following components?

• A. Record Producers, Order Guides, and Catalog Items
• B. Order Guides, Item Variables, and flows
• C. Order Guides, Catalog Items, and flows
• D. Record Producers, Order Guides, and Item Variables

Answer: A

NEW QUESTION 16
In what order should filter elements be specified?

• A. Field, Operator, then Value
• B. Field, Operator, then Condition
• C. Operator, Condition, then Value
• D. Value, Operator, then Field

Answer: A

NEW QUESTION 17
Which one statement correctly describes Access Control rule evaluation?

• A. Rules are evaluated using role
• B. The role with the most permissions evaluates the rules first
• C. If more than one rule applies to a row, the older rule is evaluated first
• D. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
• E. Rules are evaluated from the general to the specific, so a table rule must be active to continue

Answer: C

NEW QUESTION 18
What is a way that you can mark a knowledge article for review?

• A. Flag article
• B. Review
• C. Bookmark
• D. On Hold

Answer: A

NEW QUESTION 19
Which of the following is used to categorize, flag, and locate records?

• A. Search
• B. Favorites
• C. Tags
• D. Bookmarks

Answer: C

NEW QUESTION 20
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

• A. Task [task]
• B. Assignment [assignment]
• C. Service [service]
• D. Workflow [workflow]

Answer: A

NEW QUESTION 21
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