What Does MB2-877 exam answers Mean?

Question No: 2

ur customer wants to be setup on a preventative maintenance schedule. You create an agreement. You need to automatically invoice the customer on a monthly basis.

What should you do?

A. Create an agreement and an invoice setup record.

B. Create an agreement. Then, create the invoice setup record and an invoice recurrence schedule.

C. Create a recurring booking setup record. Set the record to create invoices automatically.

D. Create a recurring booking setup record.

Question No: 3

new service agreement automatically generates 12 monthly work orders for a new customer.

What are two possible status values for the work orders? Each correct answer presents a complete solution.

A. Open-scheduled

B. Open-reserved

C. Open-unscheduled

D. Open-requested

Question No: 4

rvice technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.

Which set of entities should you use?

A. case and activities

B. case and service tasks

C. work order and activities

D. work order and service tasks

Question No: 5

rvice technicians stock parts in their vans to fix most common problems. You need to track the parts stocked in each van.

Which feature should you implement?

A. Warehouse

B. Customer Assets

C. Custom Entities

D. Product Inventory

Question No: 6

u are configuring Resource Scheduling Optimization to automatically schedule multiple work orders. You need to ensure that only unscheduled resources are used when optimizing work orders.

What should you define?

A. schedule

B. objective

C. goal

D. scope

Question No: 7

u plan to use the Connected Field Service solution to proactively manage field equipment. You need to prepare for the installation.

Which three actions should you perform? Each correct answer presents part of the solution.

A. Install Microsoft SharePoint Online.

B. Purchase a Microsoft Azure subscription.

C. Implement Microsoft Power BI Pro.

D. Ensure that you have licensing for Microsoft Dynamics 365 for Field Service.

E. Ensure that you are assigned to the Microsoft Office 365 Global Administrator or Microsoft Dynamics 365 System Administrator role.

Question No: 8

u are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.

Which three options can you use? Each correct answer presents a complete solution.

A. Resource Address

B. Company Address

C. Organizational Unit Address

D. Business Unit Address

E. Location Agnostic

Question No: 9

u are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician.

On which entity should you enter the customeru2021s preferences?

A. agreement

B. resource

C. booking setup

D. account

Question No: 10

u are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.

Which feature should you implement?

A. Business Process Flow

B. Work Order Type

C. Service Task Type

D. Incident Type

Question No: 11

u create a custom entity to manage specific types of services. You need to start scheduling resources for work related to the entity.

What should you do?

A. Create a relationship between the custom entity and Booking Resources entities.

B. Use work orders instead of the custom entity.

C. Add the custom entity to the schedule board.

D. Enable the custom entity for scheduling using universal scheduling.