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Q17. Francine states that she does not see anything on her iMac display when she turns it on. Which of the following should you use first to isolate as either a backlight issue or a video signal issue?
A. A flashlight
B. A replacement LCD panel
C. A replacement logic board
D. A replacement backlight power board
Answer: B
Q18. Examine the image. You have a cable with a connector of this shape. What type of cable might this be? SELECT TWO.
A. Thunderbolt
B. Mini DisplayPort
C. USB 2.0
D. FireWire800
E. Mini DVI
Answer: A,B
Reference:http://arstechnica.com/apple/2011/02/thunderbolt-smokes-usb-firewire-with-10gbps-throughput/
Q19. Which Mac mini listed below can use a USB 3devices at full speed?
A. Mac mini Server (Mid 2010)
B. Mac mini (Mid 2010)
C. Mac mini (Mid 2011)
D. Mac mini (Late 2012)
Answer: D
Reference:https://discussions.apple.com/thread/4922656
Q20. Richard has a previously-purchased 85-85W MagSafe Power Adapter and would like to use it as a spare adapter for his MacBook Pro (Retina, 13-inch Late 2012). Which of the following is a valid statement?
A. MagSafe Power Adapters are not supported with newer Apple portables; the customer should purchase a new spare adapter.
B. The correct wattage for the MacBook Pro (Retina, 13-inch Late 2012) is actually 45W, so the adapter should not be used.
C. Use the older MagSafe power adapter on the newer computer with MagSafe 2 port by using a MagSafe to MagSafe 2 converter.
D. The customer can only use an older MagSafe power adapter with a new portable if it has an “L” style connector, not “T” style.
Answer: C
Q21. Which THREE of the following items are appropriate to use for ESD prevention?
A. Metal work surface
B. Power supply discharge tool
C. Grounded work mat
D. Wrist strap and cord
E. Wireless wrist strap
F. Static-shielding bags
Answer: C,D,F
Reference:http://www.esdjournal.com/techpapr/ryne/esdbags.htm
Q22. Linda states that the fans on her MacBook Pro are intermittently noisy. Which is the best component of AST to further isolate the issue?
A. TPT
B. IPT
C. CSD
D. VST
Answer: C
Q23. Which of the following Mac Pro (Late 2013) parts has a slot for flash storage?
A. Interposer
B. Daughterboard
C. Graphics Board A
D. Graphics Board B
Answer: C
Reference:https://support.apple.com/en-ap/HT202881
Q24. You are troubleshooting an iMac (Late 2013) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected to the iMac and to a known-good power outlet. What is most likely the cause of these symptoms?
A. Faulty power supply
B. Faulty display panel
C. Faulty hard drive
D. Faulty video card
Answer: A