The Secret Of HRCI PHR Testing Material

NEW QUESTION 1
What of the following statements defines total rewards?

• A. It is the total amount of pay a person earns per yea
• B. It is the compensation and the benefits a person earn
• C. It is the amount of pay a person earns per hou
• D. It is the compensation a person earns for their tim

Answer: B

NEW QUESTION 2
What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?

• A. Open door policy
• B. Progressive discipline
• C. Active management
• D. Management by walking around

Answer: D

NEW QUESTION 3
Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

• A. It's an agreement that an employer will stop doing business with a non-union busines
• B. It's a threat that the union will slow down processing orders for non-union shop
• C. It's an agreement to rush orders for union-based businesse
• D. It forces suppliers to join the unio

Answer: A

NEW QUESTION 4
As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

• A. Double Breasting Picketing
• B. Common situs picketing
• C. Wildcat strikes
• D. Sympathy strike

Answer: A

NEW QUESTION 5
As an HR Professional, you must be familiar with the collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. Consider an arbitration process between the management and the union. What term is assigned to the resolution of the disagreement, by an arbitrator's interpretation of the language of the contract?

• A. Resolution
• B. Interpretation
• C. Decision
• D. Outcome

Answer: C

NEW QUESTION 6
Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

• A. Focus group
• B. Workshop
• C. Pilot group
• D. Brainstorming session

Answer: A

NEW QUESTION 7
As an HR Professional you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. What term describes the illegal agreement of the management to give an individual a job, as long as the person does not join or be involved with a labor union?

• A. Yellow dog contract
• B. Scab
• C. Shill contract
• D. Non-union agreement

Answer: A

NEW QUESTION 8
When an individual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?

• A. The EEOC will create a hearing with the complainant and the employer to investigate the charg
• B. The EEOC will visit the employer to inform them of the charg
• C. The EEOC will investigate the claim by inspecting the employer's place of busines
• D. The EEOC will send the employer a letter informing them of the charg

Answer: D

NEW QUESTION 9
Jane is preparing for an interview process for an open position within her company. Jane has prepared several questions for the interview. Inher questions, Jane is careful not to ask all of the following questions, except for which one?

• A. Our hours are from 8 AM to 5 P
• B. Can you meet this requirement of the position?
• C. Where are you from?
• D. How many children do you have?
• E. What's your date of birth?

Answer: A

NEW QUESTION 10
There are four components of the HR Impact Model, which affect how a HR Professional may operate within a given environment. Which one of the following is NOT a component of the HR Impact Model?

• A. Consultation
• B. Client
• C. Catalyst
• D. Programs and processes

Answer: B

NEW QUESTION 11
You are completing a Form I-9 with a newly hired employee. Which one of the following documents is not allowed as a proof of identity and employment eligibility for the newly hired employee?

• A. Driver's license
• B. Expired US passport
• C. Certificate of naturalization
• D. Unexpired reentry permit

Answer: A

NEW QUESTION 12
There are four sections of the HR Impact Model. Which component of the model is considered to be the most client-oriented role?

• A. Programs and Processes
• B. Catalyst
• C. Consultation
• D. Policies and Procedures

Answer: C

NEW QUESTION 13
You are an HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which EEO Report is a survey, collected every other year on even calendar years?

• A. EEO-4 Report
• B. EEO-5 Report
• C. EEO-3 Report
• D. EEO-1 Report

Answer: C

NEW QUESTION 14
You are the HR Professional within your organization, and you're working with the management to address the organizational culture. You explain to the management the four dimensions of organizational culture - as addressed by Deal and Kennedy. Which one of the following is not one of the four dimensions of organizational culture?

• A. Heroes
• B. Joy
• C. Values
• D. Rites and Rituals

Answer: B

NEW QUESTION 15
Which of the following is the process of systematically determining a relative internal value of a job in an organization?

• A. Job evaluation
• B. Broadbanding
• C. SWOT Analysis
• D. Gainsharing

Answer: A

NEW QUESTION 16
Holly is an HR Professional for her organization and she's creating a new application for employee candidates. On Holly's application form which item is allowed?

• A. Race
• B. Gender
• C. Request for background check
• D. Sexual orientation

Answer: C

NEW QUESTION 17
You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

• A. Construct-related validity
• B. Predictive validity
• C. Criterion-related validity
• D. Content validity

Answer: D

NEW QUESTION 18
As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

• A. Distributive bargaining
• B. Good faith bargaining
• C. Integrative bargaining
• D. Interest-based bargaining

Answer: D

NEW QUESTION 19
You are an HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. During the interview process, the candidate will need to complete a psychological test to determine his ability to perform in the job role based on collected and desired traits. This is an example of what type of validity?

• A. Construct-related validity
• B. Criterion-related validity
• C. Content validity
• D. Predictive validity

Answer: A

NEW QUESTION 20
Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?

• A. A federation is a group of national union
• B. A federation is the same as a unio
• C. A federation is a union that has international member
• D. A federation is the governing body of a unio

Answer: A

NEW QUESTION 21
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