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2021 Dec 220-902 practice test
Q11. A network administrator is unable to install programs on a workstation. Which of the following is MOST likely the reason the administrator is not able to install applications?
A. The workstation is victim of a denial of service attack.
B. The username is not authenticating on the network.
C. The username is not part of the local administrator group.
D. The administrator has not applied appropriate security patches.
Answer: C
Q12. A technician receives a call regarding a PC’s slow performance. The client states that most applications are slow to respond; boot up and shutdown take much longer than they used to. Hard drive diagnostics pass, but there are error messages in the event viewer stating that the file system is corrupt. Which of the following should the technician do NEXT?
A. Reload the OS using FAT32 instead of NTFS.
B. Change the disk from basic to dynamic.
C. Run chkdsk with the /r switch and reboot the PC.
D. Open the defrag utility and run a drive analysis.
Answer: C
Q13. A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups. Which of the following is MOST likely the cause of the pop-ups?
A. Phishing
B. Malware
C. Proxy redirect
D. Firmware
Answer: B
Q14. Data on full disk encrypted drives using BitLocker is MOST secure from loss when combined with which of the following technologies?
A. USB authentication token
B. Filesystem access controls
C. Trusted platform module
D. Fingerprint reader
Answer: C
Q15. A technician opens a customer’s computer and sees large amounts of accumulated dust. Which of the following is the BEST method of removing the dust from the computer?
A. Use compressed air to free the dust from the components and remove it with an ESD vacuum.
B. Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away.
C. Use a shop vacuum with enough power to ensure all dust has been removed.
D. Remove as much dust as possible by hand and use compressed air to blow the rest out.
Answer: A
Abreast of the times 220-902 exam answers:
Q16. A company that manages its own cloud, while utilizing a third-party vendor to help manage storage, is implementing which of the following infrastructure types?
A. Hybrid
B. Community
C. Private
D. Public
Answer: A
Q17. Which of the following is a risk of implementing a BYOD policy?
A. Introducing malware onto the network
B. DHCP may fail due to incompatibility
C. Different encryption technology
D. Higher risk of phishing attacks
Answer: A
Q18. A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?
A. Running a full DEFRAG on the system
B. Clearing the AppData temp folder entirely
C. Clearing the Windows Update download cache entirely D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website
Answer: C
Q19. The type of security threat that uses computers or other networks to accept and pass on viruses is called:
A. phishing.
B. botnets.
C. logic bomb.
D. man-in-the-middle.
Answer: B
Q20. A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?
A. Identify the problem
B. Document findings, actions and outcome
C. Verify full system functionality
D. Establish a theory of probable cause
E. Test the theory to determine cause
Answer: E