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Q111. CORRECT TEXT

What can a user with a Chatter Only profile do?

Answer: The user can only log in to Chatter. They can access all standard Chatter people, profiles, groups, and files. Additionally, they can:

View Salesforce accounts and contacts

Use Salesforce CRM Content,Salesforce CRM Ideas, and Answers Modify up to ten custom objects


Q112. CORRECT TEXT

Reps only entering opportunities after the closed/won stage – how to change this behavior (choose 2 answers:)

A. Remove stages& fields that are not critical

B. Create opportunity stage report

C. User adoption dashboard

D. Workflow rule to alert sales manager when opportunity stage changes

Answer: AC


Q113. You want to sync a new quote with its opportunity, but an old quoteis already syncing. What should you do first?

A. Open new quote detail page so you can start syncing process

B. Check the syncing checkbox for new quote in the quote related list on the opportunity

C. Uncheck the syncing checkbox for the old quote

D. Stop the syncingfor the old quote

Answer: D


Q114. Which of the following steps accurately describe the process map insales and marketing organizations?

A. Lead generation, lead qualification, revenue management (forecasting)

B. Lead generation, revenue management (forecasting), lead qualification

C. Lead generation, lead qualification, opportunity conversion

D. Lead generation and qualification, opportunity conversion, revenue management (forecasting)

Answer: A


Q115. What should you consider when migrating inactive campaigns?

A. Nothing. You should not migrate inactive campaign data

B. Determine which data is important based on ROI

C. Determine which data isimportant based on data amount

D. Consider how long they have been inactive

Answer: B


Q116. Match the following loading option to the description of when to useit. "Manual Entry"

A. Brian wants to consolidate all his accounts from several systems.

B. Bill wants to load 20,000 lead records.

C. Beckywants to load all her 65,000 contact records.

D. Bob wants to load a single account record.

E. Berta wants to keep a separate system as her "system of record"

Answer: D


Q117. UniversalContainersis designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search.Which approach will ensure best system performance? Chose 3 answers:

A. Customindexes

B. Tiered datastrategy

C. Record types

D. Division

E. Custom search

Answer: ABD


Q118. Your sole focus, when working with a client on data management, should be on initial data migration.

A. True

B. False

Answer: B


Q119. The quotes syncing process synchronizes updates between:

A. Different sales reps working on the same quote.

B. Various products inan opportunity

C. A quote and the opportunity it was created from

D. Different quotes created from the same opportunity

Answer: C


Q120. CORRECT TEXT

What is a tabular report?

Answer: Tabular reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can't be used to create groups of data or charts, andcan't be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.