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Q61. What are the factors that influence salesmetricsdrive KPI's and form key business challenges?
A. Weak pipeline
B. Low productivity (sales rep)
C. Poor predictability (forecast)
D. Ineffective selling
Answer: A
Q62. Match the following loading option to the description of when to useit. "Force.com Data Loader"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Beckywants to load all her 65,000 contact records.
D. Bobwants to load a single account record.
E. Berta wants to keep a separate system as her "system of record"
Answer: C
Q63. CORRECT TEXT
How are currencies shown in reports?
Answer: Amounts in reports are shown in their original currencies, but can be displayed in any active currency. You can change the currency used for report totals by selecting a currency from Show > Currencies. The default value for the drop-down is your personal currency. Forany amount, you can also choose to display the Converted column.
Q64. CORRECT TEXT
What is the outcome if no translation exists for a specific component in Salesforce?
Answer: If there is no translated value for a customized component, users see the value in the organization's default language.
Q65. Territory Mgt (why use it?) – choose 3 answers:
A. Sales commissions
B. Currency reconciliation
C. Data access rules for accounts & opportunities
D. Assigning accounts to territories
E. Alignment of overlay sales teams
Answer: CDE
Q66. Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken before performing the data migration? Choose 2 answers:
A. Perform data cleansing
B. Enable data validation rules
C. Develop data map
D. Normalize database
Answer: AC
Q67. CORRECT TEXT
What is the capability and limit of using email from within Salesforce?
Answer: You can email contacts, leads, person accounts, and users in your organization directly from account, contact, lead, opportunity, case,campaign, or custom object pages. There is no limit on the number of these emails sent individually.
Q68. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report shows the relations tosales data, lead data, and analysis of campaigns?
A. VP Marketing
B. BI/Analytics
C. Marketing Executive
D. Campaign Manager
Answer: B
Q69. CORRECT TEXT
How do territories affect forecasts?
Answer: When you enable territory management for your organization, yourforecast data is derived from the opportunities that are associatedwith the accounts in your territories. Users will have a different forecast for each territory to which they are assigned.
Q70. Universal Containers is using Salesforce and has set up a privatesharing model. Sam is a sales executive who reports to John, a sales manager. Sam has ownership of the ABC
Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities. Which statement is about data visibility is true?
A. John andSam can see all of the same data
B. John can see all of Sam’s data
Answer: B