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Q121. Match this tip with its design consideration. "Use alerts sparingly"

A. Tab and field naming

B. Reduced clicks

C. Search

D. Record types and page layouts

E. Workflow rules and approvals

F. Minimized redundant data entry

Answer: E


Q122. For optimal usability and adoption, a solution must do what. (Selectall that apply)

A. Provide value so users perceive it as a valuable spending of their time.

B. Be easy to use so users can easily enter data and find information.

C. Have trusted data.

D. Be inexpensive so users don't worry about the bottom line when using the application.

E. Provide both online help and hard copy reference materials toassist users at all times.

F. Be easy to change through a change ma

Answer: ABCF


Q123. CORRECT TEXT

Does a deactivated user count against yourorganization’savailableuser licenses?

Answer: No. A deactivated user doesn't count against your organization’s available user licenses.


Q124. CORRECT TEXT

What are forecast categories?

Answer: Best Case includes amounts you are likely to close, closed/won opportunity amounts, and amounts in the Commit category Closed includes amounts for closed/won opportunities

Commit includes amounts you are confident about closing and closed/won opportunityamounts

Omitted means the amount does not contribute to your forecast Pipeline includes amounts from all open opportunities


Q125. Which best describes the Salesforce Automation feature "Workflow/Approvals" ?

A. Ensures that we are tracking our progress towardsthe desired states.

B. Enforces the business process.

C. Identifies key stakeholders from the buy side.

D. Makes sure we recognize those involved in the sales process.

E. Allows to better automate the sales methodology.

F. Determines the sales stages of an organization

Answer: E


Q126. Which of the following statements are true about managers and forecasts? (Select all that apply)

A. A manager must have their own opportunities

B. A manager submits their own estimate of the forecast

C. A manager can adjust a forecast to a higher number

D. A manager can adjust a forecast to a lower number

E. A manager can see the forecasts of every person below them in the role hierarchy

F. A manager can override the forecast of every person below them

Answer: B,C,D,E


Q127. CORRECT TEXT

If a lead that has been campaigned to decides to proceed with an opportunity, how is this information tracked through the sales life-cycle?

Answer: When you convert a lead that is linked to a campaign, campaign name is

automatically inserted into the opportunity Primary CampaignSource field and tracked (via opportunity and report).


Q128. Which of the following stage should be matched with the Forecast Category "Best Case"?

A. Early pipeline stages

B. Mid pipeline

C. Latepipeline stages

D. Closed and Won

E. Closed and Lost

Answer: B


Q129. Arrange the steps to set a passcode, in the correct order (using Salesforce Classic).

A. Enter your passcode again for confirmation

B. Enter your passcode when prompted to create a passcode

C. Ensurethat the Salesforce Classic application is installed and all your Salesforce records are downloaded to your device

Answer: ABC


Q130. CORRECT TEXT

Is 'Join' available as an option for all groups visible through Chatter?

Answer: No. You can join a public group, but must 'Request to Join' a privategroup. This will generate an email request to the owner or managers of a private group who can then allow you to join.